Privacy Policy

  1. General provisions

We, KARERO GmbH & Co. KG, Boris-Pasternak-Weg 10a, 13156 Berlin,(‘KARERO’, ‘we’, ‘our’ or ‘us’), as Controllers, undertake to protect your data. This policy aims to provide you with information about the collection, saving, processing and use of your personal data that you have transmitted to us as part of the use of our website at www.karero.de.

We are greatly committed to the protection of data and collect, use and process only as little personal data as necessary.

The legal bases for data processing are the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act [BDSG] and the German Telemedia Act [TMG], in each case as amended.

  1. What personal data do we collect from you?

The freely accessible section of our website at www.karero.de can be used without providing personal data.When visiting our website, the following information will be sent automatically to the server of our website by the browser you are using:

  • IP address
  • Date and time of access
  • Name and URL of the retrieved content
  • Website from which access is made (referrer URL)
  • Used browser, operating system and name of access provider

The aforementioned data are processed by us to ensure the establishment of a smooth connection to the website, as well as convenient utilisation, system security and stability. Under no circumstances do we use the data for the purpose of drawing conclusions about you personally.

If you use the contact form on our website www.karero.de on the ‘Contact’ page to send us a message, you are required to state your name and email address.

If you want to submit an offer to sell through our website www.karero.de, you are required to state your name and email address in the contact form on the ‘Acquisition’ page. In addition, you have to enter a comment. If you wish, you can also add your telephone number, the country and the place of your residence, as well as information about the vehicle.

If you want to receive our newsletter, you must specify only your name and your email address. Additional information is voluntary and not required for the receipt of newsletters.

  1. Who has access to your data?

Access to the personal data collected by us is granted only to people who are familiar with data protection laws and have committed pursuant to those laws to comply with them.

For the purpose of transmitting the newsletter, we cooperate with CleverReach GmbH & Co. KG, Mühlenstraße 43, 26180 Rastede (CleverReach), to whom we transmit your data only for the purpose of sending you the newsletter. CleverReach is forbidden to disclose your data to third parties or to use them for other purposes than for the transmission of the KARERO newsletter. The Privacy Policy of CleverReach is available at the following link: https://www.cleverreach.com/en/privacy-policy/.CleverReach is a German certified provider, who has been selected in accordance with the requirements of the GDPR.

  1. How and for which purpose do we use the data collected from you?

We use the information provided to us via the contact form to respond to your inquiry or to provide you with the newsletter. If you have submitted an offer to sell, we use your data to contact you and to negotiate with you about the conclusion of a purchase agreement. Upon conclusion of a purchase agreement, we use your information to process the contract.

  1. Where will your data be held?

Your personal data will be stored on servers within the European Union.

  1. How long will your data be held?

We will keep your data until your inquiry is answered. If you have submitted an offer to sell and we do not accept it, your data will be deleted without undue delay. If we accept your offer and a purchase agreement is concluded, your data will be stored even after the purchase agreement has been completed, for the duration of the statutory retention periods for business documents, i.e. for up to ten years.

If you want to unsubscribe from the newsletter, click on the link at ‘here’ provided in each newsletter. Upon cancellation of the newsletter, your data will be deleted from the mailing list and not used any further.

  1. What rights do you have relating to your personal data?

You have the right to obtain at any time information about your personal data stored by us free of charge and are also entitled, if appropriate, to have such data rectified, blocked or erased.You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transmit those data to another data controller.

If you wish to exercise any of these rights, please use the contact form at www.karero.de or contact us at the address stated in para. 1 of this Privacy Policy. We will strive to reply to your request without undue delay, at the latest within the legally required period of currently one month.

If you believe that the processing of personal data concerning you is contrary to statutory provisions such as the GDPR or the BDSG, you have the right to lodge a complaint with the competent supervisory authority. As a rule, the State Data Protection Commissioner at our principal place of business will be competent.

  1. Cookies and similar technologies

We use cookies to provide you with a better and more personalised service. Herein below, we inform you about the type of cookies we use, and how and for what purposes we use them.

What are cookies, and why do we use them?

Cookies are small text files that are saved on the hard disk of your terminal (e.g. a computer, laptop or smartphone) and read by your browser. Almost all websites now use various types of cookies to ensure that websites can function as intended and that the design and functions are displayed to you in an optimal manner. Cookies store, for example, your individual settings (e.g. login and language) and send them back to our or to another website, when you use the website from the same device. For a better overview of the cookies used by us, we have listed and explained these cookies according to their function and purpose:

Necessary cookies allow you to navigate on our website and to use its basic functions. As a rule, we only place these cookies as a response to an action requested by you (e.g. when you log into a secure section of our website).

Functional cookies are used by us to recognise you when you return to our website and to provide better and personalised functions. Our functional cookies exclusively collect anonymous information and are not able to track your movements or behaviour on other websites.

Analysis and performance cookiesallow us to measure how many visitors have come to our website and how our website is being used (e.g. which pages are retrieved particularly often, or whether error messages are displayed on some pages). This helps us understand and analyse how our website is being used, so we can ensure that visitors can quickly and easily find what they are looking for.

Google AnalyticsOur website also uses Google Analytics, a web analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ‘Google’). Google Analytics uses cookies that are stored on your terminal and allow for an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. In this case, the IP address transmitted by your internet browser will be anonymised through truncation and not be associated with any other data (on this website, Google Analytics has been extended by the ‘gat._anonymizeIp ()’ code to ensure anonymous collection of IP addresses – ‘IP masking’ -, i.e. the function of IP anonymisation in Google Analytics sets the last octet in user IP addresses of type IPv4, and in case of IPv6 addresses, the last 80 bits, in the memory to zero shortly after they were sent to Google for capture; hence, the full IP address is never written on the hard drive).

Google uses the information transmitted by the cookie on our behalf to analyse the utilisation of our website, to compile reports on website activities, and to provide other services relating to the website activity and internet usage for our benefit. The data collected by means of Google Analytics are neither used by us to identify visitors on our website personally, nor merged otherwise with personal data.

For more information, please visit:

https://www.google.com/intl/en/policies/privacy/partners/.

What can you do if you do not want any cookies to be stored on your terminal?

If you no longer want us to place cookies, you can withdraw your consent at any time. You can do so by using any of the options described below:

Change of internet browser settings:

If you want to erase the cookies saved on your terminal and prevent the future placement of cookies, you can change the relevant settings of your browser. You can usually find the relevant browser settings under ‘Options’, ‘Tools’ or ‘Settings’. Depending on the internet browser you are using, there are different options to disable cookies. For information in this regard, please follow the links below:

Microsoft Internet Explorer http://windows.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome https://support.google.com/accounts/answer/61416?hl=en
Safari https://support.apple.com/kb/PH19214?locale=de_DE&viewlocale=en_US
Firefox https://support.mozilla.org/t5/Cookies-und-Cache/Cookies-l%C3%B6schen-um-Daten-zu-entfernen-die-Websites-auf-Ihrem/ta-p/10212
Opera http://help.opera.com/Windows/9.20/en/cookies.html

If you prevent the placement and use of cookies through your browser settings, the use of the restricted section of our website may be limited or impossible.

To present our contents correctly and in a graphically appealing way, we use Google web fonts (www.google.com/webfonts). Google web fonts are loaded into your browser’s cache. These web fonts are integrated by means of server retrieval, typically from a Google server in the United States. In doing so, Google also collects, processes and uses data about the visitor’s behaviour on the website. You can set your browser in such a manner that the fonts are not uploaded from the Google servers (e.g. by installing add-ons such as NoScript or Ghosteryfor Firefox). If your browser does not support Google web fonts, or if you prevent access to Google servers, the text will be displayed in the standard font of the system. For information on the Privacy Policy of Google web fonts, please visit

https://developers.google.com/fonts/faq#Privacy.

Use of Google Remarketing

On our website, we use the Google Remarketing service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter: ‘Google’. Advertisements may be displayed to users who have already visited our website in the past with Google Remarketing. Within the Google advertising network, advertisements adapted to your interests can hereby be displayed on our website. Google Remarketing uses cookies for this evaluation. Cookies are small text files that are stored on your terminal and allow for an analysis of the utilisation of the website. This makes it possible to recognise our visitors if these sites are accessed within the advertising network of Google. In this way, advertisements can be presented within the advertising network of Google based on content, which has previously been accessed on websites within the Google advertising network by visitors who are also using the Google Remarketing feature. Google does not itself collect any personal data. You can disable this function if you select the relevant settings at http://www.google.com/settings/ads.

  1. Links to other websites

Our website contains links to the websites of other companies and organisations. Please note that if you follow a link to one of these websites, your use of that website will be governed by the specific privacy terms of the provider of that website and that we do not assume any responsibility or liability in this regard. Please check the privacy policy of the provider concerned before you transmit any personal data to those websites.

  1. Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time in the future. Any future changes to our Privacy Policy will be published on our website at www.karero.de.

  1. Contact

If you wish to contact us in connection with questions about your personal data, please use the contact form at www.karero.de or one of the following contact options:

KARERO GmbH & Co. KG
Boris-Pasternak-Weg 10a
13156 Berlin

Telephone: (+49) 030 / 20 60 91 64
Email: mail@karero.de

Last updated: 03/04/2019